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FAQ - Singapore

We welcome all customers to make their selection and purchases at our retail oulet at FookHai Building Level 1.

Due to the fast moving nature of hobby products and multiple methods of goods despatch, we are unable to gaurantee real-time local retail stocks vs online status.
Please contact us beforehand on your intended purchase to avoid disappointment at retail store.

We understand the busy lifestyle for some of you means visiting our retail store would not be a viable or convenient option. For customers who prefer local delivery, we work closely with 3rd party courier company to provide an alternate method of getting you the desired products.

Local courier charges apply differently from location and timings, hence we would have to process such requests seperately.
Please send us an email to:

All sales within Singapore are subjected to 7% Goods and Services Tax, commonly termed GST.

Tourist Information

Our retail counter is equiped with the latest electronic systems for immediate furbishment of tax refund cheques which will facilitate the tax claim process for non-Singaporean customers before they depart from Singapore Changi Airport.

We are proud to be working with Global Blue for this service.
Please read the following link for details pertaining to GST refund eligibility criteria and conditions.